Return Policy

We'll replace defective product or product damaged in shipping, except for items labeled "Scratch & Dent," which are purchased as-is. Items ordered in error can be exchanged for store credit.

Electronic products (PDFs, ebooks, virtual tabletop digital assets, and the like) cannot be returned.

You have 30 days to return an item after you receive it. 

How To Initiate a Return / Replacement / Refund

  1. Email custserv@greenronin.com with your name, order number, and the problem. If writing about a product damaged in shipping, please include photos of the product and packaging.
  2. We will evaluate your request and get back to you to discuss details within 48 hours.
Note: If you take advantage of our Pre-Order Plus deal, pre-order the physical book, add on the PDF for just $5, and then cancel the physical pre-order, we will refund you the price of the pre-order minus the difference between the full PDF price and the $5 you paid.

Other Links: